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Title-Inbound/Outbound Voice

InterPro Customer Contact Center agents are dedicated to a single customer account and are trained in your culture to create a seamless extension of your organization. Inbound and outbound programs are available, which may include complex processing tasks or simple help desk services.

InterPro's training and consulting team regularly runs Accent Neutralization and Business Etiquette classes for its Customer Contact Center agents and managers, ensuring services are delivered in an efficient manner that makes your customers feel at ease.

Examples of InterPro Customer Contact Center programs may include:

  • Inbound/Outbound Account Maintenance Service Center
  • Inbound General Customer Support
  • Correspondence Management
  • Outbound Collections
  • Technical Help Desk




customer contact center
- data processing
- inbound/outbound voice
- email & web-chat support
- help desk
document management
employer services
eProduct development
technical support
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